Shipping Policy

Thanks for shopping with Yotoy. To keep track of your order, contact Yotoy ( so we can provide you with the order's tracking number.

Order Processing Time

  • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Most products are shipped from our US warehouse, while a few are shipped from our warehouse in China.
  • Warehouse operates during standard business hours from Monday to Friday, excluding holidays.
  • Orders made on the weekends might experience delays.
  • During the peak season (October to December), there may be delays in shipping. We recommend placing your order in advance.

Shipping Cost & Transit Time

  • Destination country: United States
  • US Warehouse Processing Time: Within 48h
  • China Warehouse Processing Time: Whith 72H
  • Non-delivery Areas: U.S. Virgin Islands, Alaska, Hawaii, Guam, Puerto Rico2 PM , Armed Forces of the Americas, Armed Forces of Europe, Armed Forces of the Pacific( If you are trying to ship to a US territory or PO Box, the order will not be able to be processed.)
  • Total Delivery Time = Processing Time + Shipping Time (depending on your location)
  • Ships Monday through Friday, weekends off.
  • Orders placed after 2 PM(Los Angeles time) will be shipped the next day.
  • Shipping Time:


Estimated Delivery Time

Shipping Cost




5-7 Working Days

$6.99 USD

(Orders <$49)

Standard Shipping

5-7 Working Days

Free Shipping


Standard Shipping

3-5 Working Days


$9.99 USD

Expedited Shipping

2-4 Working Days

$12.99 USD

Priority Shipping


  • You will receive an email when your order has been shipped. A tracking number will be provided.
  • This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
  • Tracking website:

Delivery Time Exceeded

If your order is delayed, please contact us via email, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

  • Order has not been shipped, Within 10H after payment, Cancel Free.
  • Order has not been shipped, More than 10H after payment, a 15% handling fee will be charged.
  • Once the order has been shipped, it cannot be canceled.
  • It will be your responsibility to pay duties & taxes if and when asked to by your local authorities.
  • These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location.
  • Normally, if your order price is under the threshold of import taxes, you may not be charged regarding the country’s customs policies.
  • Please do not hesitate to contact us if you need help!